I have an idea…
"It will never work."
"We don’t have the budget to do it."
"It will take to much time and we just don’t have any to waste."
"The district won’t like it."
"Teachers won’t want to do that."
"That isn’t the way we do things at this school."
"What does that have to do with test scores?"
These are just a sample of the typical answers we in education hear when we have an idea. Don’t scoff to easily, think about it a second. After a few perfunctory, “That’s great” or “Sounds interesting” we generally work our way to some of those responses.
What we need is some principals, directors, managers, and superintendents who encourage and support innovation. If change or improvement is what we seek, then changing what we do or how we do it should be encouraged not discouraged.
Mitch Ditkoff writes at The Heart Innovation, the weblog of Idea Champions, that we need managers who are Innovation Coaches. We need managers and leaders who can encourage and develop ideas.
“Most managers, unfortunately, perceive new ideas as problems -- especially if the ideas are not their own. Bottom line, they don't pay enough attention to the ideas of the people around them. They say they want to innovate. They say they want "their people" to do something different. But they do precious little to support their subordinates in their efforts to do so. They foist their ideas on others and can't figure out why things aren't happening faster.“That's not how change happens. If people are only acting out somebody else's ideas, it's only a matter of time before they feel discounted, disempowered and... well...just plain dissed. People are more than hired hands; they are hired minds and hearts, as well.”
Coaches empower others to reach within themselves and pull out their best, their best ideas and innovations. We need managers who will coach their people to pull out their best ideas and support them in the endeavor of finding, creating, and developing these ideas into innovative practices that impact their schools and their students. We need school administrators who can become Innovation Coaches.
“If you want to empower people, honor their ideas. Give them room to challenge the status quo. Give them room to move -- and, by extension, move mountains. Why? Because people identify most with their ideas. "I think therefore, I am" is their motto. People feel good when they're encouraged to originate and develop ideas. It gives their work meaning, makes it their own, and intrinsically motivates.“Who has the power in an organization? The people who are allowed to think for themselves and then act on their ideas! Who doesn't have power? The people who have to continually check-in with others.
“Think about it. The arrival of a new idea is typically accompanied by a wonderful feeling of upliftment and excitement -- even intoxication. It's inspiring to have a new idea, to intuit a new way of getting the job done. Not only does this new idea have the potential to bring value to the company, it temporarily frees the idea originator from their normal habits of thinking. A sixth sense takes over, releasing the individual from the gravity of status quo thinking.”
Nothing is more powerful and unstoppable than empowered and excited teachers. Those are the teachers who can change the world. So we need to be open to and encourage our teachers to bring ideas to us.
“You, as a manager, want to increase the number of new ideas being pitched to you. It's that simple. You want to create an environment where new ideas are popping all the time. If you do, old problems and ineffective ways of doing things will begin dissolving. This is the hallmark of an empowered organization -- a place where everyone is encouraged and empowered to think creatively. Within this kind of environment managers become coaches, not gatekeepers.”
Innovation and change doesn’t happen because you have some catchy vision statement printed on a poster and posted in all the classrooms. That is leadership through lamination. What is needed is leadership through co-creation and co-innovation.
“Creativity cannot be legislated. It cannot be sustained by mission statements and pep talks. What needs to happen is you, as a manager, need to change the way you relate to people. Each encounter you have with another in the workplace needs to quicken the likelihood that their unexpressed ideas will get a fair hearing -- enabling a far greater percentage of them to eventually take root.”
So the next time one of your people comes to you with an idea, be a Innovation Coach and help them develop the idea into something truly innovative.
Mitch suggests…
* "That sounds interesting. Can you tell me more?"
* "What excites you the most about this idea?"
* "What is the essence of your idea - the core principle?"
* "How do you imagine your idea will benefit others?"
* "In what ways does your idea fit with our strategic vision?"
* "What information do you still need?"
* "Who are your likely collaborators?"
* "Is there anything similar to your idea on the market?
* "What support do you need from me?"
* "What is your next step?"
Being an instructional coach by trade, this post really spoke to me. So true about the excited teacher being unstoppable. I also particularly liked the "Mitch suggests" questions at the end. Great post.
Posted by: K.M. Walton | November 19, 2009 at 02:43 PM
K.M. Glad you liked it. Now you are unstoppable.
Posted by: Rob Jacobs | November 20, 2009 at 08:20 PM